When researching your options, your concerns should be whether or not:

• The service is designed around the needs of the patient.
• The vehicle is safe, comfortable and dependable.
• The vehicle has the most up to date safety features.
• The personnel know how to correctly transfer patients without compromising medical conditions.
• The staff knows how to address infection control issues and maintain cleanliness according to healthcare standards.
• The staff on board knows how to communicate with the patient, physician and nursing staff.
• The company’s staff understands the significance of patient confidentiality and knows how to maintain it.
• The personnel will be identifiable in a neat uniform and with picture identification.
• The company will be there when they say they will.
• The company carries general as well as professional liability insurance.
• The service is willing to transfer from “bed to bed” not from “door to door”.
• The patient will be addressed and attended to in a professional and courteous manner.



In Addition:

• We maintain a fleet of NEW Dodge Sprinters and specially modify them to safely hold full sized stretchers. All of our vehicles are specifically designed for patient comfort and safety.
• We purchased the newest Stryker stretchers to safely lock in place, adjust to various reclining levels while providing the patient with the most comfort available.
• We exceed state requirements for non-emergency staffing by using only EMT’s and Paramedics on board all vans and during all transports. (virtually unheard of in non-emergency transport services)
• We exceeded state requirements for insurance minimums by adding professional liability coverage on our employees while in your home or health care facility.
• We installed front and rear air conditioning and heating units for patient comfort.
• We provide for family members and caregivers to ride with the patient at no additional charge.